Mobile Marketing Goes Mainstream-How to Use QR Codes and SMS

While the short message service (SMS) and quick response (QR) codes have been around for years, they have not been effectively used in marketing, mainly due to the lack of smart phone penetration.  But with smart phone penetration now at 25% of all cell phone owners, mobile marketing is going mainstream.

This week I saw two major retailers use mobile marketing for the first time.  Whole Foods in West Orange, NJ had a QR code on a sign that you scan with your cell phone to receive a mobile coupon in the produce aisle and Costco.com had a SMS advertisement for special coupons if you text COSTCO to 71034 displayed prominently on their homepage.  QR codes and SMS advertising are not just for large corporations; you can implement and benefit from mobile marketing in your business right.

What are some of the marketing and business applications of QR Codes and SMS for your business?

A QR code is an image that can embed any type of information from text, to pictures, to a URL.  QR codes are free to create and in marketing can be extremely valuable for many purposes including:

  • Use a QR code on the back of your business card.
  • Start using it on all of your offline advertising as a lead generation tool to drive traffic to a specific webpage offer.
  • Take people to a paperless coupon that can be redeemed directly on a cell phone.
  • Take advantage of any limited space-All you need is a compelling headline/offer.

A QR codes is valuable because it eliminates typing, all your prospect has to do is point and click.  You can create your first QR code at Google QR Code Generator to use on your standard or mobile webpage.  But remember web quality may not be adequate for print.

SMS text to offers are frequently seen offline and on TV where you are told to text a specific phrase to a specific number in exchange for something of value; usually a coupon.  The power of SMS text is twofold:  SMS has an extremely high open rate up to 95% versus as lows as 5% for email and there are far more types of marketing you can do with SMS including direct to message voice mails.  The marketing options are extremely versatile:  You can use it all the same places as a QR code.  The main benefits to the a SMS text advertisement is that it can be seen and applied from far away on signage and even almost all mobile phone users can use text to offers.

Some of the ways you can engage customers in a SMS campaign:

  • Text to Win Contests
  • Voting-(American Idol)
  • Polling
  • Surveys
  • Trivia

Once you have people opt-into your SMS offers, you can keep segmented lists and create campaigns to convert prospects into buyers and to give current buyers reasons to buy again and at higher price points.

Companies like Trumpia.com offer a wide range of basic to very advanced SMS and customer follow up features that will complement any mobile marketing features.  SMS is more complex to initially implement but can be a very powerful method find new prospects and convert prospects into buyers.

While just an introduction to QR Codes and SMS, it is clear how compelling and powerful they can be leveraged with your existing online or traditional marketing and advertising.  You can begin to implement QR codes into your marketing today and consider how you can begin implementing and testing SMS text to campaigns to complement your other marketing efforts.  If you have questions or need assistance post your questions in the comments section below or if you need a consult go to contact.

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15 Responses to “Mobile Marketing Goes Mainstream-How to Use QR Codes and SMS”

  1. MS February 3, 2011 at 9:35 PM #

    Mobile Marketing Goes Mainstream-How to Use QR Codes and SMS … http://bit.ly/hGvX6E — GrOwingMOBILE.com

  2. MS February 3, 2011 at 9:35 PM #

    Mobile Marketing Goes Mainstream-How to Use QR Codes and SMS … http://bit.ly/hGvX6E — GrOwingMOBILE.com

  3. InfoPreserve February 3, 2011 at 9:47 PM #

    RT @smsyellowpages: Mobile Marketing Goes Mainstream-How to Use QR Codes and SMS … http://bit.ly/hGvX6E — GrOwingMOBILE.com

  4. Sid Carton February 4, 2011 at 1:06 AM #

    Mobile Marketing Goes Mainstream-How to Use QR Codes and SMS …: This week I saw two major retailers use mobile…

  5. Social QR Code February 4, 2011 at 1:13 AM #

    2011 will be the year of the QR Code! Next time you generate a QR Code use http://www.SocialQRCode.com. It is designed for businesses to promote their social networks with QR Codes. You can also create mobile coupons that are sharable on Facebook and Twitter!

  6. mobile4business February 4, 2011 at 1:16 AM #

    Mobile Marketing Goes Mainstream-How to Use QR Codes and SMS …: This week I saw two major retailers use mobile…

  7. Sydney Gardner February 4, 2011 at 5:39 PM #

    Zachary,I really enjoyed your post.  It was very informative and it is very interesting to see the different things that you can do with mobile marketing.  

    Our company provides mobile advertising that can help
    companies to reach the 5 billion people that own cell phones without paying the
    expensive, traditional types of advertising.  95% of our customers read our texts within the first 5
    minutes of receiving them and we have had exponential success through this form
    of advertising. So whether it is buying or selling, mobile marketing is
    definitely something that people should keep in mind.  It can also be used from alerts and notifications or for
    voting campaigns.

     

    Thank you again for the great post.Sydney Gardner  

    • Zachary Smith February 4, 2011 at 10:32 PM #

      @Sydney Gardner,
      Hi Sydney,

      As you point out, the phenomenal SMS open rates and low cost per text (literally pennies) offer a potentially high ROI for mobile marketing campaigns. And when businesses have so many ways to utilize SMS and engage their market and build a database of prospects to campaign, it is a natural addition to any online marketing campaign.

      I took a look at your site and I see that you offer a 14 day free trial on your SMS services. This is a great way to test out the power of SMS marketing risk free.

      Thanks for the comment.

      Zach

  8. Chris Bowen March 7, 2011 at 12:47 AM #

    The major difference with the sms technology is the ability to be able to build a permission based  data base to keep in touch with your customers, with an opt out option, but why would they want to opt out, its their favorite pizza place !!

  9. Chris Bowen March 7, 2011 at 12:48 AM #

    The major difference with the sms technology is the ability to be able to build a permission based  data base to keep in touch with your customers, with an opt out option, but why would they want to opt out, its their favorite pizza place !! Thank you Chris Bowen

    • Zachary Smith March 14, 2011 at 11:05 AM #

      @Chris Bowen,
      Chris, SMS and MMS are highly effective, provide a high ROI, and are easily accessible to Main Street businesses. Using SMS text to offers on traditional billboard, online display, and websites are going to grow as more and more business owners realize that 10X response rates make over phone number/address alone advertising and 95% open rates versus 20% with traditional email marketing are readily achievable.

  10. Holly Johnson October 22, 2011 at 4:27 AM #

    G’Day! Zachary,
    Thanks, on a related note, Merchandising on mobile phones has end up more and more well-known around the previous few ages as the systems of Brief Message Service (SMS), more beneficial recognised as text-messaging, has develop into extra and more refined. In accordance to the analysts, cell marketing was born in the early 2000s in Europe when firms started off to acquire mobile mobile figures and send out off texts, often undesired, that hawked a variety of items.
    I look forward to your next post

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